PRIVACY POLICY
Last Updated: September 27, 2026
Seek First Cybersecurity LLC (“Seek First,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy describes how we may collect, use, process, retain, disclose, and protect information when you visit our website, contact us, book or purchase services, purchase digital products, participate in training, or otherwise interact with Seek First.
Information We Collect
Depending on how you interact with Seek First, we may collect information such as:
Name and contact information
Business or organization information
Booking and appointment information
Information submitted through consultation, intake, contact, referral, or other forms
Information voluntarily provided during a cybersecurity consultation, assessment, or training engagement
Purchase and transaction information
Communications between you and Seek First
Information reasonably necessary to prepare reports, recommendations, Security Action Plans, or other requested deliverables
Please do not provide passwords, authentication or MFA codes, Social Security numbers, full payment card numbers, financial account credentials, private encryption keys, or other unnecessary sensitive credentials through our website, booking forms, intake forms, email, or consultation materials.
If Seek First determines that sensitive information is necessary for a particular engagement, appropriate methods for securely providing that information will be communicated separately.
How We Use Your Information
We may use information to:
Process and manage purchases
Schedule and provide services
Prepare for cybersecurity consultations, assessments, or training
Develop recommendations, reports, Security Action Plans, and other client deliverables
Communicate with you regarding your booking, purchase, or service
Provide customer support and authorized follow-up
Maintain appropriate business and transaction records
Improve our services and business operations
Protect Seek First, our clients, and our services against fraud, misuse, unauthorized activity, or security threats
Comply with applicable legal, regulatory, contractual, insurance, or other obligations
We seek to limit the information used to what is reasonably necessary for the applicable purpose.
Cybersecurity Consultation Information
Cybersecurity consultations and assessments may require clients to provide information about their online presence, accounts, business practices, security controls, security concerns, digital exposure, or other matters relevant to the requested service.
Seek First uses this information only as reasonably necessary to perform the requested service, evaluate relevant cybersecurity concerns, prepare applicable deliverables, and provide authorized follow-up.
Clients should provide only information relevant to the engagement and should not provide passwords, authentication codes, private keys, or other account credentials unless specifically requested through an approved secure process.
AI-Assisted Processing
Seek First may use artificial intelligence (“AI”) and AI-assisted tools for limited administrative and business purposes, including helping to organize, format, summarize, or improve the clarity of consultation notes and client deliverables.
Seek First takes steps to remove personally identifiable information (“PII”) and unnecessary sensitive information before consultation content is submitted to an AI-assisted tool.
AI-generated or AI-assisted content is not relied upon as a substitute for professional cybersecurity judgment. AI-assisted output used in client-facing cybersecurity recommendations or deliverables is subject to human review by Seek First.
Seek First does not intentionally submit passwords, authentication codes, Social Security numbers, financial account credentials, private encryption keys, or other unnecessary sensitive credentials to general-purpose AI tools.
Where third-party AI services are used, information processed by those providers may also be subject to their applicable terms, privacy practices, and security controls.
Payment Information
Payments may be processed through third-party payment providers.
Seek First does not intentionally collect or store full payment card numbers through consultation intake forms or other standard client forms.
Payment providers may collect and process payment information according to their own privacy policies, terms, and security practices.
Data Retention
Information collected specifically for a cybersecurity consultation may be retained during the engagement and for up to seven (7) days following delivery of the applicable Security Action Plan or final consultation deliverable to allow for client questions and authorized follow-up.
After the applicable follow-up period, consultation working information that is no longer reasonably necessary will be deleted or securely disposed of in accordance with Seek First's data-handling practices.
The seven-day consultation retention period does not necessarily apply to all records associated with a customer or engagement.
Certain information may be retained for longer periods when reasonably necessary for business operations or for accounting, contractual, security, insurance, fraud-prevention, dispute-resolution, or legal purposes. Such information may include invoices, transaction records, executed agreements, consent records, and records reasonably necessary to document the services provided.
Sharing and Disclosure of Information
Seek First does not sell customers' personal information.
Information may be disclosed to service providers that support our operations, including providers of:
Website hosting and website functionality
Scheduling and appointment management
Payment processing
Email and communications
Cloud storage and productivity services
Forms and client intake services
AI-assisted business tools
Other technology or professional services reasonably necessary to operate our business or provide requested services
We seek to limit information shared with service providers to information reasonably necessary for the applicable purpose.
Information may also be disclosed when required by applicable law, legal process, or governmental request, or when reasonably necessary to protect the rights, security, or property of Seek First, our clients, or others.
Third-Party Services
Our website and services may integrate with or rely upon third-party platforms for website hosting, scheduling, payments, forms, communications, cloud services, AI-assisted processing, and other business functions.
Information processed through third-party services may be subject to those providers' respective privacy policies, terms, data-retention practices, and security controls.
Seek First does not control the independent privacy practices of third-party providers.
Marketing Communications
Where applicable, you may choose to receive marketing communications, educational resources, cybersecurity updates, newsletters, or promotional information from Seek First.
Registering for a consultation, purchasing a service, or participating in an event does not automatically require you to consent to unrelated marketing communications where separate consent is required.
You may unsubscribe from marketing emails using the unsubscribe option provided in applicable communications.
Security
Seek First uses reasonable administrative, technical, and organizational safeguards designed to protect information under our control.
However, no method of electronic transmission, processing, or storage can be guaranteed to be completely secure. Accordingly, Seek First cannot guarantee absolute security.
Clients are responsible for using appropriate care when deciding what information to provide electronically and for following any secure communication procedures provided for a particular engagement.
Your Choices and Requests
You may contact Seek First to:
Ask questions about information you have provided
Request correction of eligible personal information
Request deletion of eligible personal information
Ask questions about our privacy or data-handling practices
Unsubscribe from applicable marketing communications
Seek First may need to retain certain information when required by law or when reasonably necessary for contractual, accounting, security, fraud-prevention, dispute-resolution, insurance, or legitimate business purposes.
We may need to verify a requester's identity before processing certain privacy-related requests.
Children's Privacy
Seek First's services are intended for businesses and adults and are not directed toward children under the age of 13.
Seek First does not knowingly solicit personal information directly from children under 13 through its standard business services. If we become aware that such information has been collected inappropriately, we may take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, legal requirements, or data-handling practices.
When material changes are made, the “Last Updated” date at the top of this Privacy Policy will be revised.
Contact Us
Questions or requests concerning this Privacy Policy or Seek First's handling of personal information may be submitted using the contact information provided on our website.